What Personal Information Does GLW Collect from Site Users?
We gather Personal Information so that we can improve and personalize your experience with GLW, and to respond to any inquiries or requests you may make. Personal Information that we collect falls into the following primary categories: We may receive Personal Information that you enter into the Site, provide in an online form, or provide in any other way. You can choose not to provide some or all of the Personal Information we ask for, but this may prevent you from using some of our Site’s features. Personal Information we collect may include, for example, your name, telephone number, e-mail address, IP (Internet Protocol) address when such address is associated to a specific user.
GLW also collects certain non-identifiable information (the “Non-Identifiable Information”). Whenever you interact with GLW, we receive and store certain types of Non-Identifiable Information. For example, we may use “cookies” to obtain information when your web browser accesses this Site. A cookie is an alphanumeric identifier which we transfer to your computer via your Web browser and store on your computer’s hard drive. The cookie file allows us to recognize your computer when you visit our Site. On most web browsers you will find a “help” section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie, and how to turn cookies off. We recommend that you leave cookies turned on because they may enable you to take advantage of some of our Site’s best features.
How Do We Use Your Personal Information and Other Non-Identifiable Information?
Does GLW Share the Information it Receives?
We are not in the business of selling information about our users. We consider this information to be a vital part of our relationship with our customers and we treat it with great care and respect. There are, however, certain circumstances in which we may share your Personal Information with certain third parties, as set forth below.
Agents: GLW, like many companies, may hire other companies to perform certain functions, such as mailing communications, sending e-mail and managing databases. When we employ another company to perform a function of this nature, we only provide them with the Personal Information they need to complete the task and we endeavor to prohibit them from using that Personal Information for any other purpose. We may use services providers located outside the U. S. or Canada to collect or process Personal Information on our behalf. Please contact us to request more information regarding our use of any outside service providers.
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In transactions such as these, or if the ownership of all or substantially all of GLW changes, your Personal Information may be transferred to the new owner of the business or the assets.
Protection of GLW and Others: We may release account and other Personal Information when we believe that such release is appropriate to comply with legal requirements, protect the rights, property or safety of our users, GLW or others, or enforce terms of our Legal Statements. In addition, we may exchange information, including Personal Information, with other organizations for fraud protection and risk reduction.
Public Areas: Any submissions that you make to Public Areas will be considered public. GLW does not control, and is not responsible for, the actions of other users of the Site with respect to any information you post in Public Areas. In addition, information that you submit to Public Areas may be collected and used by others to send you unsolicited messages and for other purposes.
How Secure Is Information About Me?
GLW uses reasonable measures to protect the Personal Information you provide to the Site from unauthorized access, deletion or alteration. However, the security of the Internet cannot be guaranteed. Accordingly, you should not provide any confidential information to this Site.
Access to and Retention of Information About You
If you desire to review your own Personal Information, to correct existing information, or to remove your information, please contact us. If you request removal of your Personal Information, you acknowledge that residual information may continue to reside in GLW’ records and archives, but GLW will not use that information for commercial purposes. GLW will retain Personal Information in accordance with GLW’ document retention policy, or any other legal requirements, or for as long as necessary to respond to any potential regulatory or other government agency request. GLW reserves the right to maintain your Personal Information if GLW has suspended, limited, or terminated your access to our Site for violating terms of the Legal Statements, which are hereby incorporated by reference.
What Choices Do I Have?
With the exception of Personal Information required to uniquely identify a user, you can choose not to provide Personal Information. However, doing so may prevent you from accessing other valuable features at our Site. You may also notify us to correct Personal Information, or to remove Personal Information; provided, however, that GLW may retain Personal Information to the extent necessary to demonstrate compliance with applicable laws or regulations.
“Do Not Track” Disclosure
Because there is not currently an industry or legal standard for responding to “Do Not Track signals,” we do not honor Do Not Track requests at this time.
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